Privacy Policy

1. Introduction

HistoryAndHeritageHub ("we," "our," or "us") is dedicated to respecting your privacy. This Privacy Policy outlines our approach to collecting, utilizing, revealing, and preserving your data when you visit our website historyandheritagehub.site or when you engage in our yacht charter operations.

Engaging with our services means you are agreeing to the data handling practices detailed in this policy. This document is in accordance with privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal details that you willingly submit to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our site
• Engage in our surveys or special offers

The following information may be included:

• Your name and means of contact such as email, phone number, and address
• Financial details (safely processed through third-party platforms)
• Your preferences and specifications for charters
• Details for emergency contact
• Any dietary needs or health information you provide

2.2 Automatically Collected Information

We automatically gather specific details about your device and how you interact with our site when you navigate our website:

• Your IP address and geographic data
• The kind and version of your web browser
• The webpages you access on our site and the duration of your visit
• Source website referrals
• Particulars about your device (such as type and screen resolution)

2.3 Cookies and Tracking Technologies

Our website employs cookies and parallel tracking mechanisms to improve your browsing experience. These methods assist us in several ways:

• Storing your user preferences
• Tracking site performance and user interaction
• Delivering content tailored to your interests
• Upgrading our services

You have the capability to manage your cookie preferences using your web browser's settings or our cookie consent banner.

3. How We Use Your Information

The data we gather is utilized for the purposes such as:

• Service Provision: To facilitate yacht charter services, confirm bookings, and interact with you regarding your arrangements
• User Assistance: To address your questions and provide required support
• Transaction Management: To finalize payment operations and handle billing tasks
• Guaranteeing Safety and Security: To affirm the safety of our procedures and protect against deceit
• Promotional Activities: To forward marketing materials and news to you (only with your consent)
• Optimizing our Site: To evaluate web traffic patterns and enhance our website's capabilities
• Adherence to Legal Obligations: To abide by the laws and regulatory demands

4. Information Sharing and Disclosure

Your personal information is not sold, exchanged, or leased to third parties by us. We may disclose your personal data under these scenarios:

4.1 Service Providers

Your information may be provided to reputable third-party providers that aid us in areas such as payment handling; web hosting and maintenance; marketing over email; as well as in analytics and performance evaluation; customer service.

4.2 Legal Obligations

If the law necessitates, we may unveil your details in conformity with legal summons, court orders, urgent situations, or investigations of prospective fraudulent activities or legal breaches.

4.3 Business Changes

If our company undergoes a merger, acquisition or asset sale, your personal data may be part of the assets transferred.

5. Data Security

We have adopted appropriate digital and managerial protocols to prevent unauthorized entry, changes, exposé, or eradication of your personal information. We utilize methods like encryption, secured servers, restricted access, systematic evaluations, and staff training.

However, we acknowledge that no internet transmission method or electronic storage is completely secure. Thus, we cannot provide an absolute assurance of your data’s security.

6. Data Retention

Personal details are retained by us only as necessary for fulfilling the purposes it was collected for or as required by law. Typical retention periods are:

• For charter bookings: 7 years for tax and legal reasons
• When receiving marketing material: Until you opt-out or request deletion
• Regarding website analytics: 26 months
• In customer service interactions: 3 years following the last contact

7. Your Rights and Preferences

You have certain rights, which encompass the ability to access, modify, eradicate (as permitted by law), carry, refrain from marketing commutations, and manage cookie settings at your discretion. For exercising these rights, please reach out to us using the details below.

8. Third-Party Services

8.1 Google Analytics

For website traffic analysis, we use Google Analytics. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Connections

Social media platforms accessible from our website have their distinct privacy policies.

8.3 Transaction Processors

All financial transactions are overseen by third-parties adhering to the standards of PCI DSS.

9. International Data Transfers

We may process your information in countries other than Spain. Appropriate measures are taken, aligning with the applicable privacy regulations.

10. Protection of Minors

We do not aim our services at individuals below the age of 13, nor do we intentionally amass their data. If it comes to your attention that a minor has provided us with information, please get in touch with us promptly.

11. Updates to This Privacy Policy

This Privacy Policy might evolve to mirror alterations in our practices or the legal landscape. We will inform you by publishing the revised terms, emailing registered users, or presenting a notice on our site. Engagement with our site following these updates implies your acceptance thereof.

12. Getting in Touch

For any inquiries related to this Privacy Policy or our information handling practices, kindly contact us:

13. Compliance with Google Ads User Consent Policy

Our adherence to Google Ads user consent policy is stringent. Change your cookie/tracking preferences anytime through our cookie settings.